MailFix trust center
Trust Center
Security, reliability, and operational transparency
MailFix trust overview: service health, support SLAs, and compliance roadmap.
Security controls
MFA-ready access model, scoped role controls, and operational auditability across workspace activity.
Service reliability
Public status and incident transparency, with support SLA targets published for customers.
Compliance roadmap
SOC2/ISO-oriented control mapping and policy hardening aligned with enterprise buyer requirements.
Live service snapshot
API health
Operational
Support SLA target
First response within 24 business hours
30d uptime
n/a
30d avg first response
n/a
Current trust commitments
- Public status updates and incident timeline available to all users.
- Clear support response targets published and plan-aware.
- Security and compliance controls continuously expanded for enterprise readiness.