MailFix deliverability services

Services

Operational deliverability services

End-to-end stack aligned with the MailFix app: fix, verify, monitor, and report — with clear tier limits (see Pricing).

These operational deliverability services are structured to help teams fix email issues fast and keep inbox placement stable.

Service

Guided DNS repair

Step-by-step remediation for SPF, DKIM, DMARC and MX with environment-aware instructions for cPanel, Plesk, Cloudflare, Microsoft 365, Google Workspace and custom Linux setups. Includes guided repair history and health score trends on the dashboard.

Outcomes

  • Root-cause diagnostics
  • Implementation steps you can track
  • Verification after each change
Service

SMTP verification

Outbound configuration checks for authentication alignment and sender trust — integrated with the in-app SMTP tester.

Outcomes

  • Readiness validation
  • Alignment checks
  • Practical send-flow recommendations
Service

Monitoring & email alerts

Scheduled health checks for deliverability-critical signals; email alerts when something regresses (included on Growth and Pro — with cooldown so you are not spammed).

Outcomes

  • Continuous visibility
  • Early warning before campaigns break
  • Faster incident response
Service

Checks diagnostics

Command-style checks for DNS, blacklist and reputation from one workspace — available on every plan including Free, for power users and agencies.

Outcomes

  • Fast ad-hoc investigations
  • Structured output per command
  • Next-step suggestions
Service

Integrations & alert routing

Route monitoring and lab signals to Slack, Microsoft Teams, webhooks, SIEM, or Zapier with delivery telemetry on the dashboard (Growth and Pro). Autopilot rules can escalate critical authentication drift.

Outcomes

  • Alerts in your existing ops stack
  • Delivery history for audits
  • Hands-off escalation options
Service

Provider playbooks

Platform-specific flows and official links for common hosts (Google, Microsoft, cPanel, Plesk, and more). Included on all paid plans (Starter+).

Outcomes

  • Less guesswork
  • Consistent handoffs for teams
  • Fewer misconfiguration loops
Service

DMARC aggregate & inbox placement

Aggregate reporting ingestion and inbox placement lab for seed-style testing workflows. Available on Growth and Pro.

Outcomes

  • Trend visibility beyond one-off checks
  • Experiments before big sends
  • Better alignment with mailbox behavior
Service

Import & competitive context

Bring external or competitor-oriented context into MailFix to prioritize what to fix first. Growth and Pro.

Outcomes

  • Prioritized backlog
  • Clearer stakeholder narrative
  • Faster onboarding for agencies
Service

Team workspace & client reporting

Per-domain notes, assignee, shareable repair report links for clients, and weekly email digests. Team workspace on Growth+; weekly digest on Starter+.

Outcomes

  • Single place for internal notes
  • Client-friendly summary without a login
  • Leadership sees trends weekly

Service delivery model

Analysis first, remediation second, verification third, monitoring on supported plans.

Response SLA

First support response target within 24 business hours (Pro: priority target).

Expectation policy

No unrealistic “100% inbox” guarantee — focus is measurable risk reduction.

What's next: integrations, trust, and automation

We are expanding MailFix into a complete deliverability ops stack with integration-first workflows, trust/compliance visibility, and deeper automation loops.